Refund Policy

Refund Policy for Courses Purchased on

Thank you for choosing for your online learning needs. We strive to provide high-quality courses that cater to your educational requirements. Please take a moment to review our refund policy.

Refund Eligibility: Courses purchased on are eligible for a refund only under the following conditions:

  1. Technical Issues: If you experience technical difficulties that prevent you from accessing the course content, and our support team is unable to resolve the issue within a reasonable time frame.

Non-Refundable Situations: Courses purchased on are generally non-refundable in the following situations:

  1. Course Completion or Download: Once you have watched or downloaded a course, it is considered consumed, and refunds will not be issued.

  2. Change of Mind: We do not offer refunds for purchases made due to a change of mind or if you decide that the course does not meet your expectations. Please carefully review course details before making a purchase.

How to Request a Refund: If you believe you are eligible for a refund based on the criteria outlined above, please follow these steps:

  1. Contact Support: Reach out to our support team via [contact email or form] with your purchase details, a clear description of the issue, and any supporting documentation.

  2. Investigation: Our team will investigate your request and assess its eligibility based on our refund policy.

  3. Resolution: If your refund request is approved, we will process the refund within 7 days to the original payment method.

Contact Information: If you have any questions or concerns about our refund policy, please contact our support team at viko.

Note: reserves the right to update or modify this refund policy at any time. Please check our website for the most recent version.

Thank you for choosing for your online learning journey.